Who do I contact for assistance in placing an order online?
Send us an email at firstname.lastname@example.org or speak to our staff online via our live chat.
What should I do if I entered the wrong billing address?
Not to worry, shoot us an email at email@example.com and we will make the correction on our end. These issues if addressed in a timely fashion should not delay delivery.
I purchased these sheets as a gift, will there be any pricing info included in the delivery?
Nowhere in or on our packaging is there a reference to price or method of payment. On top of that, all of our sheets come pre-bundled in a beautiful drawstring bag that is perfect for gifting!
What if I need to change my order?
Please email us at firstname.lastname@example.org with your order number and name ASAP and we will be able to help you sort it out.
What are payment options?
You can pay via Paypal, debit or your preferred credit card (Visa, AMEX and Mastercard all accepted).
What if I am sent the wrong item?
If you are sent the wrong item, please email us at email@example.com as soon as possible.